Site or Vehicle Survey
Survey
A member of our team will head to your business to take photos, measurements, and color samples.
You do not have to be present for the survey, but if you would like to discuss the sign in person you are more than welcome to.
Research
Researching requirements
Your salesman will research the zoning on your building, determine the size and type of sign you are allowed by the city, and make a recommendation for you based on these factors.
Design
Designing for your project
Our designers will create your new sign based on any artwork you have provided or descriptions of what you are looking for. We will be sure to keep your design within the criteria of your local jurisdiction as well as any landlord’s requirements.
Please provide vector artwork. (.pdf, .ai, or .eps) prior to this phase to ensure timely completion.
Quote
Quoting the project
Since every sign is completely custom, our designer will provide a quote for the sign along with the design.
As a full service sign shop, our quotes typically include manufacturing, installation, permitting, and a 1 year warranty
If you have any questions about your quote, please don’t hesitate to reach out to us.
Approval
Design and cost approval
Once you are satisfied with your design and quote, we are ready to move onto the approval process.
To get started on most projects, we will need a written approval of the design (via email or with a signature on our layout) and a 50% deposit.
Invoices can be paid via check, over the phone, or via our online payment portal.
Final Steps
Permitting
Manufacturing
Once the approval process is complete, your salesman will create a permit to submit to the city. We typically submit the permit within 1-2 days of approval. City permits typically take between 2-4 weeks to be approved, and may require revisions and approvals from you, your landlord, or the ARC (Architectural Review Committee). Our team will contact you immediately if action is required.
Manufacturing
Manufacturing
Once the permit as approved, we begin manufacturing of your sign. Manufacturing typically takes between 1-3 weeks but can vary depending on the size and complexity of your project.
Installation
Installation
Once manufacturing is complete, we will reach out to you to schedule the installation of your sign. Depending on the building, we may need you to be present to allow us inside, and direct us to the breaker panels in your building.
Please have a check for the balance ready for our installers to pick up. Alternatively, you may call our office to make the final payment over the phone.
Finalization
Finalizing the project
Once the sign is installed, you are satisfied with the work completed, and we have received the final payment, we will finalize your permit with the city and activate your 1 year warranty.
Thank you for considering us as your sign contractor. We strive to produce the best possible signs and provide as much value to our customers as possible. Your patronage helps keep this small family business running, and for that we are very thankful.
Sincerely,
The Sign Crafters Team